Terms and Conditions

Welcome to Miestilo Lifestyle Private Limited! By accessing or using our website, purchasing our products, or engaging with us in any way, you agree to comply with the terms and conditions outlined below. These terms govern your use of our services, ensuring clarity and fairness for both you (the “customer”) and us (the “company”).

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If you do not agree with these terms, please refrain from using our services.

  1. General Terms

1.1 These terms apply to all products and services provided by Miestilo Lifestyle Private Limited.
1.2 By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent to make a purchase.
1.3 All transactions are subject to these terms and any additional policies referenced (e.g., Privacy Policy).

  1. Products and Availability

2.1 We specialize in the import and export of women’s lingerie, including bras and panties, delivered worldwide.
2.2 Product images on our website are for illustrative purposes only. While we strive for accuracy, actual colors and designs may vary slightly due to screen differences or minor manufacturing changes.
2.3 All products are subject to availability. In the event an item is out of stock, we will notify you and provide options, including substitutions or refunds.

  1. Pricing and Payment

3.1 All prices displayed are in [Insert Currency] unless otherwise stated and include applicable taxes.
3.2 We reserve the right to change product prices without prior notice, but any changes will not affect orders already placed.
3.3 Payment must be made in full at the time of purchase via our accepted payment methods (e.g., credit card, debit card, bank transfer).

  1. Order Process

4.1 Once you place an order, you will receive an acknowledgment email. This does not guarantee acceptance of your order.
4.2 We reserve the right to cancel or refuse orders for any reason, including but not limited to:

  • Suspected fraud or unauthorized transactions.
  • Unavailability of the item.
  • Errors in product pricing or descriptions.
    4.3 If your order is canceled, any payment made will be fully refunded.
  1. Shipping and Delivery

5.1 We deliver our products globally, subject to international shipping regulations.
5.2 Delivery timelines provided are estimates and may vary due to factors beyond our control (e.g., customs delays or logistical issues).
5.3 Customers are responsible for providing accurate delivery addresses. We are not liable for lost or delayed orders caused by incorrect information.

  1. Returns and Refunds

6.1 Due to the intimate nature of our products, returns are only accepted if:

  • The item is damaged upon receipt.
  • You received the wrong product.
    6.2 To request a return, you must contact us within 7 days of delivery with proof of purchase and photographs of the issue.
    6.3 Refunds will be processed after verifying the returned item’s condition and may take [Insert Number of Days] days to reflect in your account.
  1. Intellectual Property

7.1 All content on our website, including images, text, logos, and designs, is the intellectual property of Miestilo Lifestyle Private Limited.
7.2 You may not reproduce, distribute, or use any content from our website without prior written consent.

  1. Limitation of Liability

8.1 To the fullest extent permitted by law, Miestilo Lifestyle Private Limited will not be liable for:

  • Any indirect, incidental, or consequential damages.
  • Delays or issues caused by third-party service providers (e.g., shipping carriers).
    8.2 Our total liability for any claim is limited to the amount you paid for the product or service in question.
  1. User Conduct

9.1 You agree not to use our website or services for any unlawful or unauthorized purpose, including:

  • Attempting to hack, disrupt, or damage our systems.
  • Posting false, misleading, or offensive content.
  • Violating any applicable local, national, or international laws.
  1. Changes to Terms

10.1 We reserve the right to update these terms at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.

  1. Governing Law and Dispute Resolution

11.1 These terms are governed by the laws of India.
11.2 Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts in Delhi, India.

  1. Contact Information

If you have questions about these terms, please reach out to us:

Miestilo Lifestyle Private Limited
Khasra No 164, C-39, Chanakya Marg,
Chajjupur, Shahdara, Delhi, 110032, India
Email: sales@miestilo.in
Phone: +91 99906 42820